CityArts Toronto Rock Camp Policies
Our Refund Policy
Refunds, less a cancellation fee of 10 per cent of the registration fee, will be given upon written notice of cancellation prior to June 1st. No refunds will be processed after this date unless a doctor’s certificate is presented. There are no discounts for days not attended unless a doctor's certificate is presented.
Refunds for Medical Reasons
Participants withdrawing for medical reasons, during their camp week will receive a pro-rated refund or CityArts credit for the remainder of the program. A doctor’s letter, addressed to CityArts Creative Learning Inc., specifying the date and nature of the illness has be presented. Doctor's letters must be received within one week of the date of illness. Refunds processed outside of a camper's week are subject to a deduction of 10 percent of the registration fee.
Our Transfer Policy
We will accept transfers to another Toronto Rock Camp week subject to availability.
Wait Lists
Camps can fill up quickly. If the camp you wish to register for is sold out, children can be added to the wait list online or in person at the camp office. If space becomes available you will be notified by email and have two business days to complete the registration in person, online or by fax.
Discounts
The CityArts Toronto Rock Camp offers discounts for multiple weeks attended or for any additional children registered within one family. Discounts are applicable for any registrations prior to July 1 of the given Camp year. The additional week or additional child per family discount cannot be combined with any additional discounts, bursaries or credits. Early registration discounts are only applicable to the first week registered week. Children attending institutions which partner with the CityArts Toronto Rock Camp (public schools, listed programs, etc.) may receive a 10% discount on the regular registration fee.
Scholarships and Grants
The CityArts Toronto Rock Camp also offers Scholarships and Grants. Please visit our Scholarships section for more details.
Other Information
Allergies
Allergies – particularly severe allergies to nuts – have become an increasing problem for all programs. Please do not send any snacks containing nut products with your child. Help to keep all kids safe!
If your child has allergies or another medical condition that we should be aware of, please indicate the details when registering. Please speak with the instructor about any conditions that could have an impact on your child’s experience.
In the event of an emergency we will make every attempt to contact the parent(s) or guardian(s) listed on the account. Please keep the contact information, home phone, cell phone or work phone current on your account. If you need to update any information call the Main Office at 416-880-9370. Only if we are unable to reach the parents or guardians will we contact the person listed as the Alternate Emergency Contact.
Drop-off and Pick-up
Parking spaces are limited. We recommend that you walk, cycle or use public transit to get to Toronto Rock Camp, as the entrance may be congested during drop-off and pick-up times. To avoid this congestion, please park a few blocks away and walk to the camp entrance to pick up your child. Please be patient, allow extra time and drive carefully – there are children around Withrow Park! More information on drop-off and pick-up will be available in the parent information package provided after registration. Cars stopped on Danforth Avenue may be ticketed in the morning. Please follow the advice of the parking information provided in your registration welcome package.
The drop-off and pick-up location is located at:
CityArts Toronto Rock Camp
Our Lady of Lourdes School
444 Sherbourne Street,
Toronto, ON, M4X 1K2
Click for Location Information and Maps
What to Bring to Camp
Please do not bring expensive equipment such as MP3 players or Gameboys to camp. Make sure all clothing and other items are labelled, and we’ll do our best to return them to your camper!
All CityArts Toronto Rock Camp Campers Should:
• Wear comfortable clothing and running shoes
• Have a jacket or sweatshirt for cool days
• Bring a hat and sunscreen for outdoor activities
• Bring a plastic or metal water bottle (please no glass bottles)
• Bring a substantial lunch for our full-day camps.
• Bring healthy substantial snacks